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PRIVACY POLICY

A. Information We Collect

We may collect the following types of information:

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Personal Information

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  • Contact Details: Name, email address, phone number, and mailing address when you place an order, make a reservation, or sign up for our newsletter.

  • Payment Information: Credit card details or other payment methods processed through secure third-party payment processors (we do not store full payment details).

  • Account Information: Username and password if you create an account on our website.

 

Non-Personal Information

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  • Browsing Data: IP address, browser type, device type, operating system, and pages visited, collected via cookies and similar technologies.

  • Usage Data: Information about how you interact with our website, such as clicks, time spent on pages, and referral sources.

B. How We Use Your Information

We use your information to:

  • Process and fulfill orders, reservations, or other services you request.

  • Send you order confirmations, reservation reminders, or promotional emails (if you opt in).

  • Improve our website, menu offerings, and customer experience.

  • Analyze website usage to enhance functionality and performance.

  • Comply with legal obligations or protect against fraudulent activities.

C. How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

  • Service Providers: Third-party vendors who assist with payment processing, website hosting, email delivery, or analytics (e.g., Stripe, Google Analytics). These providers are contractually obligated to protect your data.

  • Legal Authorities: If required by law, court order, or to protect our rights, property, or safety.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

D. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to:

  • Remember your preferences and enhance your browsing experience.

  • Track website usage for analytics purposes.

  • Deliver personalized content or advertisements.

You can manage cookie preferences through your browser settings. Disabling cookies may limit certain website features.

E. Third-Party Links

Our website may contain links to third-party sites (e.g., social media platforms). We are not responsible for the privacy practices of these sites. Please review their privacy policies before providing personal information.

F. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no online transmission is completely secure, and we cannot guarantee absolute security.

G. Your Choices

You may:

  • Opt Out of Marketing Emails: Unsubscribe using the link in our emails or contact us directly.

  • Access or Update Your Information: If you have an account, you can update your details in your profile. For other requests, contact us.

  • Delete Your Data: Request deletion of your personal information, subject to legal obligations.

H. Children's Privacy

Our website is not intended for individuals under 13 years of age. We do not knowingly collect personal information from children. If we become aware of such data, we will delete it promptly.

I. International Users

Our website is operated in the United States. If you access our site from outside the U.S., your information may be transferred to and processed in the U.S., where data protection laws may differ. By using our website, you consent to this transfer.

J. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised "Last Updated" date. We encourage you to review it regularly.

K. Contact Us

  • If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

  • Totos African Cuisine
    Email: Info@totosafricancuisine.com
    Address: 15355 Sherman Way Ste L,Van Nuys, CA91406
    Phone: 818-781-3015

  • Thank you for trusting Totos African Cuisine with your information. We value your privacy and strive to protect it responsibly.

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